water_treatment

Available Positions

Annapolis, MD location:

Plumbing & Water Treatment Helper – – NOW HIRING!

Come join our growing team! Hague Quality Water of Maryland is a leader in the water treatment and plumbing services industry. As a company, Hague Quality Water of Maryland has set the goal to make our customers happy by providing and installing the finest and highest quality solutions that will provide them years of trouble-free use.

We are currently searching for a helper to provide exceptional service to customers throughout Anne Arundel and Queen Anne’s Counties. If you possess a positive and enthusiastic approach to customer service, we want to talk to you!

Position Highlights & Benefits:

  • Monday – Friday: 8AM-4PM; limited weekends (emergency service)
  • Competitive wages, with opportunity to earn commission and monthly bonus
  • Bi-weekly paycheck with direct deposit option
  • Thriving customer base and stable work environment
  • Qualifying employees receive:
    • Medical, dental and vision coverage
    • Voluntary benefit products
    • 401k retirement savings plan

ESSENTIAL FUNCTIONS:

  • Utilizes straight forward pricing (company supplied) correctly on each call.
  • Tests each aspect of the job before leaving a home to make sure everything is working properly. Ensures the job was done correctly and eliminates unnecessary call-backs after the job is finished.
  • Explains each service performed to the client each time a maintenance or repair is completed and ensures that they are 100% satisfied with all work.
  • Maintains vehicles that are neat and clean inside and outside at all time.
  • Install, repair and maintain plumbing systems and fixtures.
  • Provide excellent customer service to residential customers by educating them on plumbing services recommended in their home if a foreseeable and/or hazardous condition is detected.
  • Install, repair and maintain sinks, tubs and toilets.
  • Install, repair and maintain water heaters and conditioners.
  • Install, repair and maintain plumbing fixtures.

SKILLS

  • Client service skills
  • Effective time management skills
  • Ability to work independently
  • Ability to drive a company service truck safely at all times and to maintain a clean driving record
  • Ability to provide options to customers in an effective and satisfactory manner; assist the customer in choosing the best service option and products and strive to win referrals and repeat business
  • Ability to maintain a clean, organized job site
  • Ability to maintained a well inventoried service truck
  • Honesty and trustworthiness in dealing with customers
  • Demonstrate sound work ethic

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel or operate objects, tools or controls. The employee frequently is required to stand, walk, talk, or hear. The employee is regularly required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.

EOE

Job Type: Full-time

For more information, send an updated resume to twells@haguewaterofmd.com.


Customer Service/Dispatcher – – NOW HIRING!

Hague Quality Water of Maryland has immediate opening for a dispatcher within the organization.

Weekly Schedule:
Monday 7:00 am- 3:00 pm
Tuesday 7:00 am- 3:00 pm
Wednesday 7:00 am- 3:00 pm
Friday 7:00 am- 3:00 pm
1 Saturday per month 9:00 am-1:00pm
Hourly rate based on experience.

JOB REQUIREMENTS:
Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and receptive to coaching and feedback. The candidate will have experience gathering customer information and inputting the information in the computer.

The applicant must be self-motivated to provide exceptional customer service while interacting with customers by phone, directing technicians and tracking.

  • Schedule technicians to jobs based on customer issue, technician specialty and geographic efficiencies.
  • Enter customer data in the computer.
  • Handle all customers in a professional manner.
  • Provide timely response and feedback to the customer regarding customer questions.
  • Make outbound calls to customers to schedule appointments.
  • Make initial contact with new customers and represent our company brand.
  • Explain the benefits and working knowledge of our water treatment and plumbing services.
  • Complete administrative duties as needed.

MINIMUM EDUCATION/EXPERIENCE:
HS diploma, or GED equivalent, is required. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.

  • Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and receptive to constant coaching and feedback.
  • Must be able to navigate within multiple systems while speaking with customers.
  • Ability to multi-task in a fast-paced environment.
  • Ability to interact in a professional and courteous manner with people at all levels.
  • Must be computer literate and willing to learn new software systems.

Qualifying employees receive:
Medical, dental, and vision coverage
Voluntary benefit products
401k retirement savings plan
Paid time off for vacation
Job Type: Part to Full-time

For more information, send an updated resume to twells@haguewaterofmd.com.


Ocean City, MD location:

We do not have any openings at this time but we are always interested in new talent.

To apply, please email a copy of your resume or call (410) 757-2992.